Collect
Gather the signal
Service Intelligence Labs · Est. 2026
Most companies aren't missing data. They're missing the structure, clarity, and accountability systems that make data useful. That gap is what we close.
/ 01 How we work
Five phases. Continuous. Each cycle compounds. Execute feeds directly back into Collect — every revolution produces sharper signal and better decisions.
Gather the signal
↻ Execute → Collect · the loop never ends
/ 02 How we work
We build the understanding, systems, and habits that change how your business runs.
Identify what's actually driving performance and where opportunities are being missed.
Define how data should inform the most important decisions in your business.
Structure your data and processes to support clarity, consistency, and scale.
Uncover inefficiencies and optimize how your business operates day-to-day.
Move from reactive decisions to forward-looking, data-informed strategy.
Install the rhythms, reporting and SOPs so the system runs after we leave.
/ 03 Who we work with
You've grown on instinct, taste, and hustle. The next stage needs an operating system — not another hire.
STAGE
$1M – $25M
Revenue band where founder-led services tend to hit the operating ceiling we're built for.
TEAM
5 – 80
Big enough that decisions can't all sit with the founder. Small enough that the system you install compounds.
SECTORS
Services, broadly
Retail & experiential, professional services, agencies, trade services, hospitality, creative studios.
YOU MIGHT RECOGNIZE YOURSELF IF —
/ 04 About
Founded in 2026 by Shola and Matthew — based in Brooklyn, NY and Hermosa Beach, CA. Careers spent in the messy middle of growth: data, decisions, leadership, and the gap between them.
Portrait · Matthew
Co-Founder
Serial entrepreneur and executive coach. Has founded, scaled and operated multiple service businesses — and spent the last decade coaching the founders running them.
Portrait · Shola
Co-Founder
Data scientist turned data leader. Has built and led data functions as Director of Data at multiple companies — including in AI — after starting out as a data scientist at Twitter.
/ 01
Embedded with founders and operators — not a slide deck thrown over a wall.
/ 02
The D2D Loop is yours when we're done. Your team should run it without us.
/ 03
A data scientist and an executive coach, by design. Rigor on one side, humans on the other.
/ 05 90-second diagnostic
Four quick questions. We'll show you which phase of the D2D Loop you're stuck in — and the next three things to do about it.
/ 06 Contact
We'll spend 30 minutes learning about your business. You'll walk away with a clearer picture of where your data is and isn't working — and what it would take to change that. We follow up with a short report of what we heard.
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LOCATION · EAST
Brooklyn, NY
Headquarters & client engagements across the East Coast.
LOCATION · WEST
Hermosa Beach, CA
West Coast operations & client engagements.